Support

I forgot my master password. Can you reset it?

Unfortunately, no. PassTrue stores all data locally on your device and never sends your master password to any server. This is a security feature - only you can access your vault. If you've forgotten your master password and cannot recover it, you'll need to reset the app and start fresh.

Is my data backed up to the cloud?

No. PassTrue stores everything locally on your device for maximum privacy. We recommend using the Export feature periodically to create encrypted backups that you can store safely.

How do I transfer my data to a new device?

Use the Export feature in Settings to create an encrypted backup file. Transfer that file to your new device, then use the Import feature in PassTrue to restore your vault.

Is PassTrue secure?

Yes. PassTrue uses AES-256 encryption with Argon2id key derivation to protect your data. All encryption happens locally on your device. Your data never leaves your phone.

Can I use Face ID or Touch ID?

Yes! PassTrue supports biometric authentication. You can unlock your vault using Face ID, Touch ID, or your device passcode.